Building Lasting Brand Loyalty Through Consistent Customer Experience

Building Lasting Brand Loyalty Through Consistent Customer Experience

Customers are no longer won over solely by a great product or a clever advertisement. Loyalty is no longer just about repeat purchases, it’s about trust, emotional connection, and perceived value at every interaction point. Consistency in customer experience (CX) is the thread that ties all of this together. Understanding the Value of a Consistent […]

2nd Annual CX & Loyalty Summit MENA to happen in Dubai

In line with the ever-transforming enhancement of the genuine customer experience, the 2nd Annual CX & Loyalty Summit MENA’s primary focus involves engaging in cross-platform discussions on the latest innovations within commerce, through increased brand loyalty, and transformation of the CX arena as a whole. Dates: 1st and 2nd November, 2023 Venue: The Meydan Hotel, […]

2nd Annual CX & Loyalty Summit & Awards MENA to happen on Nov 1 to 2, 2023 at Dubai

“If you want customers to respect your brand, honor and respect them. That’s the key to loyalty – simple integrity”, said Yara Wehbe – Head of Business Excellence at Masafi, at the inaugural edition of the CX & Loyalty Summit & Awards – organized by Verve Management. As markets become more competitive and consumer expectations […]