KBZ Bank, Myanmar’s largest privately-owned bank, serves millions while combining financial leadership with social responsibility. KBZ Bank’s philanthropic journey began in 2008, providing immediate humanitarian aid when Myanmar was devastated by Cyclone Nargis. The disaster left more than 130,000 people dead or missing, and millions displaced. This initial response, rooted in the values of Metta (loving-kindness), Thet Ti (perseverance), and Virya (courage), laid the groundwork for a long-term dedication to social impact.
Building Stronger Governance through SPIP
Over time, KBZ Bank recognized the need for a more structured and transparent approach. In December 2019, the Social Purpose and Impact Partnership Committee (SPIPC) was formed to strengthen governance in philanthropic work. The committee ensures that all initiatives are aligned with the UN Sustainable Development Goals.
SPIP is built on three key pillars:
- Health for Humanity, improving access to healthcare and well-being.
- Fostering Future, advancing education, digital literacy, and youth empowerment.
- Unity in Diversity, promoting inclusion and equality across all communities.
This framework marked the transition from ad-hoc giving to strategic philanthropy, designed for measurable and lasting impact.
Responding to the COVID-19 Crisis
When COVID-19 struck in 2020, KBZ Bank mobilized resources rapidly. In collaboration with government and health authorities, the bank invested MMK 1.3 billion to establish the Inya Centre in Yangon within 14 days. The facility treated more than 4,500 patients and offered 516 beds, oxygen rooms, family units, and essential services.
KBZ Bank also donated PPE, medical equipment, and food supplies nationwide. The bank provided accommodation for 372 volunteer medical staff and facilitated vaccinations for over 51,000 people. Partnerships with local and international stakeholders expanded the reach to vulnerable populations, ensuring that frontline workers and underserved communities received essential care.
Strengthening Communities under SPIP Pillars
KBZ Bank supported vocational training programs, equipping young people with skills in hospitality and entrepreneurship. The bank also funded scholarships, bicycle distribution for underprivileged students, and financial literacy programs.
KBZ Bank also backed diverse and inclusive initiatives such as supporting the Yangon Education Centre for the Blind by introducing a three-year program to modernize learning tools for visually impaired students. The bank also supported women entrepreneurs through partnerships with the Business Coalition for Gender Equality, providing structured training and mentorship opportunities.
Disaster Relief Efforts
Disaster relief has remained a core focus. KBZ Bank has consistently supported victims of floods, landslides, and cyclones. In 2019, it donated boats to improve emergency preparedness. In 2023, after flooding in Bago and Hleku, the bank provided food, clean water and hygiene and healthcare supplies to more than 570 affected individuals.
In 2024, when heavy rains from Typhoon Yagi caused widespread flooding, KBZ Bank allocated MMK 10 billion in emergency relief. Having employed 12,000+ employees, KBZ Bank branches across the country mobilized staff and resources for urgent rescue and recovery. Each branch acted as a relief hub, distributing supplies and clean water in coordination with the Myanmar Red Cross Society and international partners. These efforts demonstrated the bank’s commitment to community resilience in times of crisis.
Earthquake Response and KBZ Center Mandalay
The earthquake of March 28 2025, was one of the most destructive disasters in recent memory. With thousands of lives lost and tens of thousands displaced, KBZ Bank and KBZ Foundation pledged MMK 45 billion for relief and long-term rebuilding. Emergency aid included food, medicine, dignity kits for over 5,200 households and 150 places of worship.
Volunteers played a central role. More than 3,700 individuals, including KBZ staff, joined international teams such as Singapore’s Operation Lionheart. From carrying supplies to providing translation, volunteers ensured that relief reached those in need.
To address long-term recovery, we established the KBZ Center Mandalay, offering free medical services, clean water, meals, blood donations, and educational programs. The center serves as a hub for resilience and rebuilding, supporting affected communities.
Greater Impact through Partnerships
Partnerships have amplified KBZ Bank’s reach and effectiveness. Collaborations with NGOs, INGOs, CSOs, and local communities have allowed the bank to respond swiftly to crises and implement sustainable programs. Whether providing maternal healthcare with Community Partners International, supporting gender equality with BCGE, or coordinating relief with Humanity Matters Singapore, partnerships ensure that efforts are inclusive and far-reaching.
A Continuing Journey
From its beginnings in Cyclone Nargis to structured programs under SPIPC, from COVID-19 relief to earthquake recovery, KBZ Bank has evolved into more than a financial institution. It has become a trusted partner in resilience, recovery, and rebuilding. Guided by compassion and accountability, KBZ Bank continues to stand with Myanmar’s communities, creating impacts that extend beyond philanthropy into long-term nation-building.
About KBZ Bank KBZ Bank is Myanmar’s largest privately-owned bank with over 500 branches nationwide. It serves over 40% of the country’s retail and commercial banking customers. With a vision to improve the quality of life in Myanmar, KBZ Bank is pioneering financial access through innovation, technology, and community-focused banking. Learn more at www.kbzbank.com.
