85% of Singaporeans got a Covid-19 vaccine on the basis of the quality of customer experience in government
More than 8 in 10 Singaporeans (85%) said the experience provided by government agencies – such as available information and easy to use booking systems – impacted their decision to get a Covid-19 vaccine, according to new Qualtrics research released today. For 41% of respondents, the experience had a significant impact on their decision. At […]