2nd CX Leaders Strategy Forum to happen at Indonesia on 7 Nov 2023

The digital era has heralded a pivotal realisation for businesses: To secure future growth and success, it’s imperative not only to offer high-quality products and services but also to redefine the customer experience. The ability to swiftly adapt to ever-changing customer preferences is now a fundamental requirement for maintaining a strong foothold in today’s markets. […]
Azzur Group designates Sarah Stevens as President of Azzur Labs

Azzur Group yesterday announced the appointment of Sarah Stevens, to President of Azzur Labs and Azzur Cleanrooms on Demand™ (COD). In this new role, Sarah is responsible for operations and strategy across all Azzur Labs and Azzur COD locations throughout the United States. With more than 10 locations spanning MA, NC, IL and CA, Sarah will focus […]
Acxiom onboards John Watkins as COO

Acxiom, a leader in customer intelligence, welcomes a new Chief Operating Officer, John Watkins. This strategic addition to Acxiom’s executive leadership team underscores its commitment to elevating its global operational capabilities for more robust scaling, innovative breakthroughs, and transformative growth. Watkins will report to CEO Chad Engelgau. Watkins will focus on operationalizing alignment and adaptability through the […]
Allied Universal welcomes William J. Walker as VP and Corporate Security Director

Allied Universal, the world’s leading security and facility services provider, yesterday announced the appointment of Retired U.S. Army Major General William J. Walker to the position of vice president and corporate security director. Walker will draw on his civilian and military executive leadership expertise to serve as a resource to Allied Universal customers in developing […]
SJW Group onboards Denise L. Kruger to its Board of Directors

SJW Group yesterday announced the appointment of Denise L. Kruger to the SJW Group board of directors effective, Sept. 1 Kruger has been a leader in the drinking water industry for 30 years. Prior to her retirement in 2021, she was senior vice president, regulated utilities at Golden State Water Company, a subsidiary of American […]
Cognex joins the OSARO Partners Alliance

OSARO, a global leader in machine-learning-enabled robotics for e-commerce, has welcomed Cognex Corporation, the leader in industrial machine vision, into the OSARO Partners Alliance, an ecosystem of expertise aimed at delivering optimal automation solutions to customers. By integrating Cognex DataMan fixed-mount, image-based barcode readers into the OSARO Robotic Bagging System, OSARO solved a difficult technical […]
Xcel Energy welcomes Timothy Welsh to Board of Directors

Xcel Energy announced yesterday that Timothy Welsh has been elected to the company’s board of directors, effective immediately. Welsh, who currently serves as vice chair for U.S. Bancorp’s Consumer and Business Banking, is an accomplished business and community leader with decades of experience in a variety of diverse fields, including financial services, customer experience, workforce […]
Split onboards Luvlynn Lee as Chief Revenue Officer

Split Software, the leading enterprise feature management and experimentation solution, announces that Luvlynn Lee has joined the company as Chief Revenue Officer. Lee brings her experience in both sales and customer success to drive a focused go-to-market vision, integrating across every stage of the customer lifecycle from first interactions to long term partnerships. Before joining […]
IBM Consulting announces collaboration with Microsoft

IBM is expanding its collaboration with Microsoft to help joint clients accelerate the deployment of generative AI – and deliver a new offering that will provide clients with the expertise and technology they need to innovate their business processes and scale generative AI effectively. With today’s news, IBM Consulting, in collaboration with Microsoft, will focus […]
FPT Software extends its strategic partnership with Sitecore

Global IT firm FPT Software announced the expansion of its strategic partnership with Sitecore, a global leader in digital experience platforms. This collaboration marks a significant milestone in unlocking digital transformation opportunities and delivering exceptional customer experiences. As part of their growth strategy, FPT Software and Sitecore are poised to expand their global reach and […]