ZENDESK & EYESON: CLOUD-BASED SOFTWARE UNITED
Eyeson serves the leading cloud-based customer service software provider Zendesk as integration. Specialized in group video calls and webinars, eyeson is a 100% cloud-based software as well. When it comes to customer support calls, it is sometimes difficult for customers to describe certain problems. Missing words for some situations is truly human. Hence, it is […]
TIPS TO TACKLE THE 10 GREATEST CHALLENGES VIRTUAL TEAMS ARE FACING
Virtual teams are not new, but Covid 19 has made it more widespread. Companies looking to get ahead and achieve much have adopted virtual meetings to make reaching their objectives less tasking, and your company should also do so. Virtual teams are still subjected to the challenges regular teams face. These challenges can be more […]
WORKING REMOTELY: HOW PRODUCTIVE IS IT REALLY?
Working remotely isn’t just a concept of the future – it is already happening. Remote work is trending –either from home or any other place. Does this change in our working life lead to an improvement for employers and employees? Do we make the most of the day and are we more productive when working […]
IMPROVE YOUR WORKING ENVIRONMENT: BECOME A HAPPIER EMPLOYEE
Your back hurts from sitting the entire day on an uncomfortable office chair, the colleague at the office next to you is talking loudly to his customer from overseas and yet again your computer just won’t work as fast as you do? We all know the feeling. In everyday office life, we are often distracted […]
REMOTE WORKER: 4 HABITS THAT FACILITATE YOUR WORK
A 2020 statistics shown by Owl Lab states that globally, 52% of employees work remotely once a week, while 68% do so at least once a month. The current number can only be imagined now, as we battle with a global epidemic that requires social distancing and an increase in working remotely. Despite the statistics on […]
ESSENTIAL TIPS TO HELP YOU NAVIGATE THE NEW WORLD OF REMOTE WORKING
Since the arrival of this pandemic, you must have certainly explored the possibility of working from anywhere. Remote work is quite fantastic if you’re using the right tools (such as eyeson for remote team meetings) and set up the right environment. So, worry no more. Today, we’ll discuss essential tips to help you navigate through this new idea […]
THE NEED FOR A VIDEO MEETING TOOL FOR REMOTE TEAMS
If you have ever worked remotely, you probably know the struggle: you cannot magically teleport every team member into an office room. What you can do, however, is to use a video meeting tool and start a virtual meeting. The advantages of video meetings are endless, but most importantly, you can see each other and […]
EYESON ENABLES AN INSTANT VISUAL CONNECTION TO CUSTOMER SERVICE
The fix-it-yourself (FIY) trend has seen significant growth over the past years, further boosted throughout the lockdowns. From changing printer rollers to replacing a microwave handle, people have realised just how easy and satisfying repairs can be. Customer support companies are seeing unprecedented growth, satisfying customer needs while being available online at any time. With […]
WORKING FROM HOME: WHY ARE WE STILL COMMUTING?
Did you know that people living in the city of Los Angeles spend an average of 102 days per year being stuck in traffic? Or that people living in Kenya, Hong Kong and India are spending an average of 1.5 hours commuting every day? It sounds ridiculous that commuting takes up such a big part […]
COLLABORATION TOOLS AND THE NEW WORKING TREND
The terms new work and Work-as-a-Service (WaaS) are taking over the business world. Employers are eager to react, as this trend is inevitable. Read on to find out about the changes in the new working environment and why eyeson and other collaboration tools are part of this trend. The new working trends Studies show that employees are starting to […]
