Freshworks and Meta partners to support companies in improving customer experience
Freshworks Inc., announced that companies around the world have increased customer retention by using Freshworks’ conversational AI bots to automate communication with buyers through WhatsApp, Instagram Messaging, and Facebook Messenger. International companies like MTN Cameroon in Africa, Body & Fit in Europe and The Giving Movement in Dubai have elevated their customer support efficiency on […]
Freshworks onbaords Sandie Overtveld as Senior Vice President for APJ & MEA
Freshworks Inc., announced the appointment of Sandie Overtveld as the Senior Vice President for its Asia-Pacific, Japan (APJ) and Middle East and Africa (MEA) markets. In this new role based in Singapore, Sandie will oversee Freshworks’ growth efforts in these regions and work with brands to help them keep customers and employees at the center of business. […]
