Infosys and ServiceNow team up to transform customer Experiences with AI
Infosys, a global leader in next-generation digital services and consulting, and ServiceNow, the AI platform for business transformation, today announced a strengthened collaboration to transform customer experiences with generative AI-powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024. The collaboration aims to increase productivity, enhance efficiency, and improve user experience for organizations by combining […]
Neuron7.ai secures strategic investment from ServiceNow Ventures
Neuron7, the leader in AI for service resolution intelligence, yesterday announced that its partner, ServiceNow, has made a strategic investment in the company through ServiceNow Ventures. Neuron7 released Resolution Intelligence on the ServiceNow Store, bringing value to joint customers across ITSM, CSM, and FSM workflows. Neuron7’s Resolution Intelligence helps enterprise organizations resolve issues across the service […]
ServiceNow acquires Atrinet NetACE Network Technology
ServiceNow, a leading digital workflow company making the world work better for everyone, yesterday announced it has signed an agreement to acquire NetACE™ network management and automation technology from Atrinet to accelerate business transformation for telecommunications companies (telcos). Once re-platformed into the ServiceNow platform, Atrinet’s NetACE technology will enable comprehensive, end-to-end network lifecycle management for […]
ServiceNow makes strategic investment in Plat4mation
ServiceNow, a leading digital workflow company making the world work better for everyone, and Keensight Capital, a leading European Growth Buyout investor, yesterday announced a strategic investment in Plat4mation, a global IT consultancy and leading ServiceNow implementation partner. This first European investment for ServiceNow’s Ecosystem Ventures aims to accelerate customer time to value and drive partner […]
ServiceNow, NVIDIA, and Accenture team up to accelerate generative AI adoption
ServiceNow, and Accenture yesterday announced the launch of AI Lighthouse, a first-of-its-kind program designed to fast-track the development and adoption of enterprise generative AI capabilities. Expanding on existing strategic partnerships among ServiceNow, NVIDIA and Accenture, AI Lighthouse will assist pioneering customers across industries in the design, development, and implementation of new generative AI use cases. […]