CallBotics Rebrands as Orvera AI, Expands Enterprise Agentic AI Platform
On May 29th, the company formerly known as CallBotics has rebranded as Orvera AI. The CAIP category serving enterprise contact centres has moved past the vocabulary of “bots”. Industry research projects that by the end of 2027, virtual assistants and conversational AI agents will automate approximately 70 percent of customer service and support interactions within […]
How Advanced IT Help Desk Services Transform Daily Operations
Modern organizations rely heavily on technology to enhance productivity and efficiency. Advanced IT help desk services have become essential for smooth daily activities. Reliable support ensures consistent operations, enabling staff to focus on their core responsibilities rather than addressing technical issues. Streamlined assistance reduces disruptions and increases satisfaction within teams, making these services a key […]
Kore.ai Unveils Generative AI, Large Language Models in XO Platform
Kore.ai, the world’s leading conversational AI platform and Solutions Company, recently announced the release of the Kore.ai Experience Optimization (XO) Platform Version 10.0. The upgrade enables easier and more open integration with global enterprise systems, allows businesses and individuals to deploy intelligent virtual assistants with minimal-to-no training, and can be continuously scaled and enhanced for […]
