Freshworks enhances its generative AI tool to help customer support
Freshworks Inc. announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals work faster, smarter, and more effectively. Customer service agents respond quickly to customers and employees in the right tone, marketers compose more compelling […]
Gobi Partners onboards Care Concierge under its new GDIV fund
Gobi Partners, the most interconnected Pan-Asian venture capital (VC) firm with US$1.5 billion (RM6.5 billion) in assets under management has onboarded its first portfolio, Care Concierge under its newly established Gobi Dana Impak Ventures (GDIV) fund. GDIV is a part of the Future Malaysia Programme, an initiative announced on 16 March 2023 under Malaysian sovereign […]
Vertiv launches new Single-Phase UPS for distributed IT networks
Vertiv, a global provider of critical digital infrastructure and continuity solutions, yesterday introduced the Vertiv™ Liebert® GXE, an online double-conversion single-phase uninterruptible power supply (UPS) available in 6 and 10 kVA power ratings in tower or rackmount configuration. The system is designed to provide reliable power to distributed IT networks and edge computing applications in various […]
Citi announces lending opportunities in Sweden with launch of Citi Securities
Today, Citi Securities Services announced Nordnet AB (Nordnet), one of the leading pan-Nordic digital platform for savings and investments, as the first Swedish client to start lending through its innovative Citi Securities Lending Access platform. The solution will enable Nordnet to expand its already successful securities lending programme to new markets and new client segments. Citi Securities Lending […]
RDK unveils new unified Wi-Fi software management component
RDK Management (RDK) today announced the availability of a unified Wi-Fi software management component for residential gateways, access points, and mesh extenders to provide advanced Wi-Fi management and telemetry features to the RDK community. The new open-source code software component was contributed via a collaboration between Comcast and the open sync community. RDK for Broadband (RDK-B) consists […]
Funnel’s MyQueue enables true centralized role specialization
Funnel Leasing, a Renter Management Software platform, yesterday announced the biggest enhancement of a multifamily CRM in years: MyQueue. MyQueue, when combined with Funnel’s single guest card renter-centric architecture, allows property management companies to streamline centralized workflows for specialized roles and teams. Each agent’s customized MyQueue feed is individual to them based on their role […]
Lafarge installs two EV charging stations to reduce carbon emissions
Lafarge Canada announced the installation of two electric vehicle (EV) charging stations at its Innovation Hub at Winterburn, in alignment with the company’s sustainability goal to reduce indirect carbon emissions from sources. Following the installation of EV chargers at the Kent Avenue Readymix site in Vancouver, Lafarge’s Innovation Hub in northern Alberta’s prairie region is […]
iSun Inc. wins five new solar projects in Vermont
iSun, Inc., a leading solar energy and clean mobility infrastructure company with 50-years of experience accelerating the adoption of innovative electrical technologies, yesterday announced that it had secured five contracts covering 6.5 MW and valued at $5.1 million in Vermont, to provide expanded solar energy capabilities at five industrial sites. “We are excited to start […]
Peachtree Group appoints Adam Greene to launch EB-5 program
Peachtree Group (“Peachtree”) announced the appointment of Adam Greene as Executive Vice President of the company’s newly launched EB-5 program. Greene brings over 30 years of financial experience, including over a decade of EB-5 industry expertise, and has managed over $600 million of EB-5 investments during his career. As a recognized leader in this industry, […]
King County Library System welcomes three new directors
The King County Library System (KCLS) welcomes three new directors to its leadership team, including KD Hall, Director of Communications and Marketing; Donna Zirkle, Director of Finance and Facilities; and BJ Colvin, Director of Information and Technology Services. The new Directors report to KCLS Executive Director Lisa Rosenblum. KD Hall joined KCLS in March, and is responsible for managing […]
