JCB and Fiserv Collaboration aids omnichannel e-commerce transactions in European Markets

Ray Shinzawa, Managing Director, JCB International (Europe) Ltd.

JCB International Co., Ltd., the international operations subsidiary of JCB Co. Ltd., today announced that merchants in multiple European markets will be able to accept JCB Cards, both at the physical point of sale and for e-commerce transactions. Over 150 Million international JCB Card members will be welcomed by participating merchant clients of Fiserv, Inc., a leading global provider of payments and financial services technology solutions that enables card acceptance for tens of thousands of merchants in the region.

This multi-regional collaboration will expand payment choice for JCB Card members, allowing them to pay with their JCB Cards at participating merchants in the United Kingdom, Germany and Poland. Merchants ranging from large enterprises with an omnichannel focus to smaller businesses with their sights set on delighting an international customer set will benefit from the ability to offer an additional payment option through their existing merchant acquiring relationship, with the potential to welcome global travellers and accelerate their growth.

Fiserv, which was named Merchant Acquirer of the Year at the 2022 Merchant Payments Ecosystem Awards, will support JCB Contactless and J/Secure payment gateways for the European merchant communities. JCB Contactless provides a reliable, simple, and expedient way for JCB Card members to pay in-store, whilst J/Secure is JCB’s Cardholder authentication program compliant with the EMV(R) 3-D Secure that makes e-commerce more secure by executing risk-based authentication and provides frictionless e-commerce experiences for JCB Card members upon checkout.

The new collaboration is a key part of JCB’s plan to increase its card acceptance rates across Europe, enabling a seamless and secure payment experience.

Ray Shinzawa, Managing Director, JCB International (Europe) Ltd., said: “We are delighted to have signed and sealed our partnership agreement with Fiserv. This collaboration will allow secure, convenient and speedy payment gateways for our JCB Card members and the valued merchant clients of Fiserv. We look forward to our continued work together and admire the determination of Fiserv towards making a positive business impact on its growing merchant network and our international Card members.”

Sebastian Gollwitzer, Head of Merchant Product for EMEA, Fiserv, said: “In an interconnected world consumers value the ability to pay wherever and whenever they want, using their preferred payment method. Our partnership with JCB will enable businesses to broaden consumer payment options, simplify payments acceptance, and accelerate growth.”

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