Conversational AI & Customer Experience Summit to take place on 15th & 16th June 2023 in Malaysia
In order to create chatbots, virtual assistants, and other conversational interfaces that can engage with people in a natural and intuitive way, conversational AI refers to the use of natural language processing (NLP) and machine learning. These interfaces may be used to personalize help, give product suggestions, and automate customer care. The Customer Experience Summit […]
