euNetworks Group Limited Launches End-to-End Full Service Contected Portal
euNetworks Group Limited, a European critical bandwidth infrastructure company, recently announced the launch of Connected Portal, its new end-to-end full-service customer portal that was developed with customers. This new digital platform digitises and simplifies how customers manage their bandwidth services, making it faster and easier than ever before to access and order solutions across euNetworks’ […]
Pallion Group to Boost Customer Experience Across Brands With Boomi’s Enterprise Platform
Boomi, a leader in intelligent integration and automation, announced that Pallion Group, an Australian precious metals and jewellery company, leveraged the Boomi Enterprise Platform to enhance resilience and customer experience (CX) across its brands and build a foundation for generative AI. Headquartered in Sydney, Pallion is comprised of six brands that provide organisations and individuals in Australia, […]
Mitel Launches AI-Driven CX Management Platform to Boost Customer Experience
Mitel, a global leader in business communications, recently announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. The hyper-personalized, on-demand nature of the digital era has prompted a dramatic rise in what consumers want […]
FPT Introduces AI Factory in Japan to Boost AI Development
FPT, a global leading IT firm and Preferred NVIDIA Cloud Partner (NCP), officially announced the launch of the FPT AI Factory in Japan using the full-stack NVIDIA accelerated computing platform. This flagship solution serves as a one-stop shop for AI and Cloud services, offering immense computing power for AI advancement and contributing to developing Sovereign […]
CX Leaders Indonesia 2024 – Elevating Customer Experience in the Digital Era
Indonesia, as one of the rapidly expanding economies in Southeast Asia, is witnessing a transformation in the way businesses approach customer experience (CX). With the Indonesia Customer Experience Management Market expected to see substantial growth between 2024 and 2030, the upcoming CX Leaders Indonesia 2024 event at the Pullman Jakarta Central is set to be […]
HGreg Starts a First of Its Kind Truck Dealership in Miami
HGreg, a leading name in the car industry, announces the opening of its newest dealership in Miami, HGreg Trucks. This state-of-the-art facility promises to deliver an unparalleled customer experience for those looking to purchase commercial trucks. The dealership offers an extensive selection of trucks to meet the diverse needs and preferences of business owners looking […]
Conversational AI & Customer Experience Summit, Jakarta, Indonesia
Welcome to the Conversational AI & Customer Experience Summit in Jakarta, where technology and customer-centricity collide! Our two-day event is designed for global professionals and thought leaders, offering deep insights into the transformative power of Conversational AI. Dive into the dynamic landscape of customer engagement and discover how AI is reshaping the future. In today’s […]
Stanbic Bank Kenya Chooses Orion Innovation to Modernize its Banking Platform
Orion Innovation (“Orion”),a leading digital transformation and product development services firm, on 23rd May, announced it has signed a deal with Stanbic Bank Kenya to facilitate a core banking upgrade and modernization effort. As part of the agreement, Orion will implement Temenos’ cloud-based digital banking platform within Stanbic Bank Kenya’s operations, enabling enhanced customer experiences and delivering innovative […]
Infosys and ServiceNow team up to transform customer Experiences with AI
Infosys, a global leader in next-generation digital services and consulting, and ServiceNow, the AI platform for business transformation, today announced a strengthened collaboration to transform customer experiences with generative AI-powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024. The collaboration aims to increase productivity, enhance efficiency, and improve user experience for organizations by combining […]
KBI Biopharma appoints Peter Carbone as Chief Quality Officer
KBI Biopharma, Inc. (KBI), a JSR Life Sciences company and cGMP contract development and manufacturing organization (CDMO), yesterday announced the appointment of Peter Carbone as the new Chief Quality Officer, strengthening KBI’s expertise in Quality and Regulatory Affairs. A highly respected and successful industry leader, Peter brings over 35 years of experience in operations, quality, […]
