Top 7 Advantages of Partnering with Professional Call Centre Services

Customer service is one of the most essential practices in businesses in the modern business era. Partnering with professional call center services may be one of the most effective ways to achieve this objective.  Such partnerships go a long way to enhancing a company’s operations, customer satisfaction, and overall success. The top seven benefits of […]

ClearOne Chooses FVC as Distributor for the MEA region

ClearOne-and-FVC-agreement (Graphic: Business Wire)

ClearOne (NASDAQ: CLRO), a global market leader in conferencing, collaboration, and network streaming solutions, recently announced the appointment of FVC, a leading value-added distributor known for its expertise and excellent customer service, as its distributor for the Middle East and Africa. With more than 20 years of experience in the region, FVC has consistently delivered […]

MidFirst Bank enters into a definitive agreement with Amerant Bank

MidFirst Bank to Acquire Houston Banking Locations of Amerant Bank

MidFirst Bank, a privately owned bank in the nation, has entered into a definitive agreement to acquire the Houston, Texas banking locations of Amerant Bank, the main subsidiary of Amerant Bancorp Inc. Upon closing expected later this year, MidFirst will add six Amerant Bank locations to the Company’s footprint and will gain Amerant’s Houston client […]

Accenture announces the acquisition of Unlimited

Accenture Acquires Unlimited to Further Bolster its CRM and Customer Relevance Capabilities

Accenture has acquired Unlimited, an integrated customer engagement agency, which will become part of Accenture Song. The acquisition will enhance Accenture Song’s ability to scale its offerings and unlock greater value from generative AI. With deep expertise in behavioral science, customer strategy and CRM activation, the acquisition of Unlimited further bolsters Accenture Song’s capabilities to drive marketing […]

Front appoints Dan O’Connell as CEO

Mathilde Collin, co-founder and Executive Chair at Front (Left) and Dan O’Connell, Chief Executive Officer, Front (Right)

Front, the modern customer service platform, yesterday announced that co-founder Mathilde Collin is stepping into the role of Executive Chair of Front and has appointed Dan O’Connell to take on the role of Chief Executive Officer to drive Front’s next phase of growth. “Front started as a team inbox, and has now evolved into a […]

Exchange Bank names Kevin Bender as SVP, Chief Banking Officer

Kevin Bender, Senior Vice President, Chief Banking Officer, Exchange Bank

Exchange Bank announces Kevin Bender as senior vice president and chief banking officer, reporting to Troy Sanderson, president and chief executive officer. Kevin assumes responsibility for leading the Retail Banking team, Deposit and Lending Operations and Electronic Banking. His primary focus will be further enhancing Exchange Bank’s commitment to providing a fully integrated customer-centric community […]

Higlobe partners with Triple-A to provide payment solution

Higlobe Partners With Triple-A to Deliver Near Instant, Free Transfers From the US to Filipino Remote Workers

Higlobe, a payment solution for global businesses and remote professionals, today announced a partnership with Triple-A, the digital currency payment institution, aimed at transforming the landscape for remote workers in the Philippines by providing instant, free payment transfers from the United States. Driven by the demand for new payment rails that cater to the evolving […]

Regence appoints Jim Guemple as Market President

Jim Guemple, new market president of Regence BlueCross BlueShield of Utah

Regence BlueCross BlueShield of Utah has announced Jim Guemple as its new market president. Guemple will have broad market leadership responsibility in Utah, including oversight of strategy and growth for the health plan and community involvement, bringing more than 20 years of health care experience to the role. He comes to Regence from United Healthcare, […]

TRAY partners with Alraedah Digital Solutions

TRAY Signs Partnership Agreement with Alraedah Digital Solutions for MENA Region Expansion

TRAY, a global leader in cloud-native enterprise-class POS systems, announced a strategic partnership with Alraedah Digital Solutions, a prominent digital solutions provider based in the Kingdom of Saudi Arabia. This agreement aims to empower small- and medium-sized enterprises (SMEs) as well as larger Enterprise customers across various industries in Saudi Arabia with cutting-edge electronic cash […]

Pi-xcels raises USD 1.7Mln in funding to revolutionize retail transactions

Pi-xcels secures US$1.7M in funding to revolutionise retail transactions with interactive e-receipt technology 

Pi-xcels, an innovative leader in digital receipt solutions, has successfully completed its Seed funding round, raising US$1.7 million. The round was led by Wavemaker Partners, with participation from other prominent venture capital firms such as Hustle Fund, Amand Ventures, and Black Kite Capital, as well as strategic angel investors. The round marks a momentous step towards […]