KFH Partners with NCR Atleos to Enhance Customer Experience through AI Avatar
NCR Atleos Corporation (“Atleos”), a leader in expanding self-service financial access for financial institutions, retailers and consumers, has collaborated with Kuwait Finance House (KFH) to transform the in-branch customer experience through the deployment of a hyper-realistic conversational AI-powered avatar. This groundbreaking initiative introduces AI-driven video avatars at account service kiosks across KFH branches, offering customers real-time, personalized assistance. […]
Free LMS for Nonprofits: Maximizing Impact with Minimal Budget
Nonprofits teaching online often struggle with tight budgets. This means they can’t always get the important software or programs they need to help their students. Need to get your whole team or community learning new things? A Learning Management System (LMS) gives organizations a solid way to make that happen. The good news is that […]
The Impact of AI Voice Assistants on Customer Interaction Trends
Customer interaction has undergone a rapid transformation over the past decade, shaped by the integration of digital tools into everyday communication. One of the most notable developments is the use of AI voice assistants across industries ranging from retail to healthcare. These systems are no longer limited to answering simple queries; they have grown into […]
Building Lasting Brand Loyalty Through Consistent Customer Experience
Customers are no longer won over solely by a great product or a clever advertisement. Loyalty is no longer just about repeat purchases, it’s about trust, emotional connection, and perceived value at every interaction point. Consistency in customer experience (CX) is the thread that ties all of this together. Understanding the Value of a Consistent […]
Demystifying Social Media Algorithms: How Engagement Drives Visibility
In today’s digital landscape, social media is not just a platform for communication—it’s a powerful engine that shapes trends, builds brand identity, and drives business growth. At the heart of this dynamic environment lie social media algorithms, the unseen forces that determine which posts reach your audience and how your content is prioritized. In this […]
