Ookla Revolutionizes Network Diagnostics with the launch of Speedtest Pulse

Ookla, a global leader in connectivity intelligence, recently unveiled Speedtest Pulse, a new network diagnostic device designed to provide definitive, smartphone-based validation and troubleshooting for internet service providers (ISPs) and enterprises. Leveraging the power of Speedtest, a globally trusted gold standard for connectivity measurement, Speedtest Pulse bridges a crucial gap in technician toolkits, offering a […]
AI-Driven VideoBots: Enhancing Customer Engagement Through Visual Interactions

Introduction Customers tend to react more quickly to visuals than to text. When a question is complex, “How do I assemble this?”, “Why was my claim denied?”, “Which plan fits me?” A face, a screen walkthrough, and on-video buttons beat a long chat thread. But how do you bring such experience to your business? The […]
How to Resolve “Outlook Folders Disappeared” Issue

Microsoft Outlook stores its mailbox contents in multiple folders. These are Inbox, Junk, Drafts, Sent, Deleted, and other folders created by the user. Now the question arises as to why the user created a separate folder. Well, sometimes a user may create a folder to manage emails sent by a particular user. In this case, […]
Tele2 Estonia deploys ADVA’S ALM FMS for boosting performance

Recently announced that Tele2 Estonia has deployed the ADVA ALM fiber monitoring solution(FMS) for real-time assurance across its national network. The compact, plug and play device boosts operational efficiency and service availability. This helps Tele2 Estonia to improve customer experience and offer enhanced SLAs. Managed by the Ensemble Controller network management system with Ensemble Fiber […]