Truecaller launches AI-powered Assistant to filter out fraud and scam calls in Australia

Truecaller, one of the world’s leading global communications platforms, has launched Truecaller Assistant in Australia. The Assistant feature is an innovation that leverages machine learning to create the most helpful call-screening solution available on the planet.

Truecaller Assistant is a customizable, interactive, digital receptionist that empowers users to answer important calls and avoid unwanted ones. Assistant responds within a second and understands caller requests with >90% accuracy. You can see a live transcription of what the caller is saying, so you know who they are and why they’re calling. Then you can decide if you want to take over the call, mark it as spam, or ask the caller for more information with the tap of a button.

Alan Mamedi, Co-founder and CEO at Truecaller

“Assistant is a game changer for the global market because it does so much more than simply block robocalls. Until now, you had to make a split-second decision as to whether you think a call is important,” said Alan Mamedi, Co-founder and CEO at Truecaller. “Assistant focuses on what the caller is saying to filter out the robocalls and spam so you know whether the call is worth your time or not.”

Truecaller Assistant is available on a free 14-day trial, after which subscribers can add Assistant as part of Truecaller Premium. The service got being launched in a phased manner in Australia yesterday, with more markets and languages soon to follow.

Raphael Mimoun, Cloud Telephony Product Director at Truecaller

“We created Assistant because spam and scams have increased so much that users worldwide are overcorrecting and simply not answering their phones at all,” said Raphael Mimoun, Cloud Telephony Product Director at Truecaller. “Assistant leverages technology that other solutions lack, so it becomes more clear which calls you want to engage with and which you may want to ignore.”


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