Abstrakt joins Intelligent Contacts to transform customer experience
Abstrakt Corp, a real-time call guidance and automated QA software, announced that the company now integrates with the leading cloud contact center software provider, Intelligent Contacts. This collaboration aims to bring transformative solutions to the financial services and collections industries, enhancing efficiency, compliance, and the overall customer experience. “Our partnership with Abstrakt pairs our award-winning contact […]
Frost & Sullivan Recognizes Cisco as a Leader of Growth and Innovation in the North American Enterprise Cloud Contact Center Market
Cisco earns a top spot in the Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021. Cisco stands out among enterprise CCaaS providers with its ability to deliver a bridge to cloud and other enabling technologies In recent years, cloud-based technology designed for the contact center has become more robust, offering access to all […]
