Mitel Launches AI-Driven CX Management Platform to Boost Customer Experience

Mitel CX’s holistic approach to customer engagement helps organizations tackle the challenge of delivering faster, customized service, while boosting productivity. (Photo: Business Wire)

Mitel, a global leader in business communications, recently announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. The hyper-personalized, on-demand nature of the digital era has prompted a dramatic rise in what consumers want […]